UODATE: As of Dec. 13, 2014, 9:36 EST our phone service provider has informed us “All problems with no audio on Canadian numbers are fixed now.” We apologize for any inconvenience. You can now resume calling the Co-op through the regular numbers with confidence.

As of 14:27 Pacific Standard Time, the BC Libraries Cooperative’s phone provider is currently experiencing an audio problem with incoming phone calls. Our provider is unable to give us an approximate time for the issue to be resolved but has escalated it to a top priority.

While this problem is ongoing you are unable to contact us by phone. Please contact us via email and we will return your email as soon as possible. If you require emergency support for Sitka or LibPress (you are unable to login, services have gone down) please include the word URGENT in your email subject.

We apologize for this inconvenience and appreciate your patience while our phone provider resolves this issue.