Call 1-888-848-9250

Monday to Friday, 9am–4pm PT except BC statutory holidays. After hours emergency support available via phone 7 days per week.

To ensure consistently good service, we do not accept calls from numbers with blocked caller IDs.

Sitka LibPress Licensing NNELS

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Scheduled Systems Maintenance

Wednesdays and Sundays
9pm–4am PT

When the required work does not result in any outward changes to systems or services, and where any planned offline time is less than 15 minutes duration, Co-op Support will not send an advisory notice.

Check system status

Check out our Minimum Technical Suggestions for Co-op Services

2019 Support Holiday Closures

Closed on all BC Statutory Holidays:

New Year’s Day — January 1
Family Day — February 18
Good Friday — April 19
Easter Monday — April 22
Victoria Day — May 21
Canada Day — July 1
BC Day — August 5
Labour Day — September 2
Thanksgiving Day — October 14
Remembrance Day — November 11
Christmas Day – December 25
Boxing Day – December 26

Service Updates

Welcome to BC Libraries Cooperative Support

Co-op Support Staff Member Named Evergreen’s Contributor of the Month, February 2019

Congratulations to Jennifer Pringle, named Evergreen Contributor of the Month by the EvergreenILS Outreach Committee. Way to go, Jennifer!

NNELS Nominated for International Award

The National Network for Equitable Library Service (NNELS) is pleased to have been shortlisted for the 2019 Accessible Books Consortium (ABC) International Excellence Award for Accessible Publishing. The five finalists were selected by an eleven-member jury composed of authors, publishers, standards bodies, visual impaired organisations, and accessibility experts.

Revised Sitka Policy and Best Practice Manual Now Available

We have revised our policy and best practice document to more closely align with current practice at Sitka libraries. Check out the new look and new guidelines at
Sitka Policy and Best Practice