Call 1-888-848-9250

Monday to Friday, 9am–4pm PT except BC statutory holidays. After hours emergency support available via phone 7 days per week.

To ensure consistently good service, we do not accept calls from numbers with blocked caller IDs.

Sitka LibPress Licensing NNELS

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Scheduled Systems Maintenance

Wednesdays and Sundays
9pm–4am PT

When the required work does not result in any outward changes to systems or services, and where any planned offline time is less than 15 minutes duration, Co-op Support will not send an advisory notice.

Check system status

Check out our Minimum Technical Suggestions for Co-op Services

2018 Support Holiday Closures

Closed on all BC Statutory Holidays:

New Year’s Day — January 1
Family Day — February 12
Good Friday — March 30
Easter Monday — April 2
Victoria Day — May 21
Canada Day — July 2 (in lieu)
BC Day — August 6
Labour Day — September 3
Thanksgiving Day — October 8
Remembrance Day — November 12 (in lieu)
Christmas Day – December 25
Boxing Day – December 26

Service Updates

Welcome to BC Libraries Cooperative Support

Evergreen 2017 Annual Report Now Available

Read all about the success of Evergreen in the 2017 annual report, sponsored with funding from BC Libraries Cooperative.

Sitka’s Evergreen Successfully Upgraded to Version 3.1

Wondering what has changed? Watch this video highlighting some of the new features Sitka’s Evergreen 3.1 New Features

Updated Sitka documentation is now available at Sitka’s Documentation

Check out our Evergreen 3.1 video playlist .