Call 1-888-848-9250

Monday to Friday, 9am–4pm PT except BC statutory holidays. After hours emergency support available via phone 7 days per week.

To ensure consistently good service, we do not accept calls from numbers with blocked caller IDs.

Sitka LibPress Licensing NNELS

*redirects to nnels.ca

Request support

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Scheduled Systems Maintenance

Wednesdays and Sundays
9pm–4am PT

When the required work does not result in any outward changes to systems or services, and where any planned offline time is less than 15 minutes duration, Co-op Support will not send an advisory notice.

Check system status

Check out our Minimum Technical Suggestions for Co-op Services

2020 Support Holiday Closures

Closed on all BC Statutory Holidays:

New Year’s Day — January 1
Family Day — February 17
Good Friday — April 10
Easter Monday — April 13
Victoria Day — May 18
Canada Day — July 1
BC Day — August 3
Labour Day — September 7
Thanksgiving Day — October 12
Remembrance Day — November 11
Christmas Closure – December 25-31

Service Updates

Welcome to BC Libraries Cooperative Support

Support for Sitka Libraries Re-opening under Current COVID-19 Recommendations

Co-op Support is available to assist by phone and email, and we have a web page dedicated to best practices during this time.

Please bookmark this page and check back for updates.

Welcome to Evergreen 3.5

The Sitka Team has successfully upgraded the system to Evergreen ILS version 3.5.

Sitka’s Evergreen 3.5 Documentation