Monday to Friday, 9am–4pm PT except BC statutory holidays. After hours emergency support available via phone 7 days per week.
To ensure consistently good service, we do not accept calls from numbers with blocked caller IDs.
Scheduled Systems Maintenance
Wednesdays and Sundays
When the required work does not result in any outward changes to systems or services, and where any planned offline time is less than 15 minutes duration, Co-op Support will not send an advisory notice.
Check out our Minimum Technical Suggestions for Co-op Services
2021 Support Holiday Closures
Closed on all BC Statutory Holidays:
New Year’s Day — January 1
Family Day — February 15
Good Friday — April 2
Easter Monday — April 5
Victoria Day — May 24
Canada Day — July 1
BC Day — August 2
Labour Day — September 6
Thanksgiving Day — October 11
Remembrance Day — November 11
Christmas Closure – December 25-31
Welcome to BC Libraries Cooperative Support
Welcome to Evergreen 3.7!
Sitka’s Evergreen was upgraded to version 3.7 on May 17, 2021. See our New Features Playlist.