Call 1-888-848-9250

Monday to Friday, 9am–4pm PT except BC statutory holidays. After hours emergency support available via phone 7 days per week.

To ensure consistently good service, we do not accept calls from numbers with blocked caller IDs.

Sitka LibPress Licensing NNELS

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    Scheduled Systems Maintenance

    Wednesdays and Sundays
    9pm–4am PT

    When the required work does not result in any outward changes to systems or services, and where any planned offline time is less than 15 minutes duration, Co-op Support will not send an advisory notice.

    Check system status

    Check out our Minimum Technical Suggestions for Co-op Services

    2021 Support Holiday Closures

    Closed on all BC Statutory Holidays:

    New Year’s Day — January 1
    Family Day — February 15
    Good Friday — April 2
    Easter Monday — April 5
    Victoria Day — May 24
    Canada Day — July 1
    BC Day — August 2
    Labour Day — September 6
    Thanksgiving Day — October 11
    Remembrance Day — November 11
    Christmas Closure – December 25-31

    Service Updates

    Welcome to BC Libraries Cooperative Support

    Welcome to Evergreen 3.7!

    Sitka’s Evergreen was upgraded to version 3.7 on May 17, 2021. See our New Features Playlist.