Monday to Friday, 9am–4pm PT except BC statutory holidays. After hours emergency support available via phone 7 days per week.
To ensure consistently good service, we do not accept calls from numbers with blocked caller IDs.
Scheduled Systems Maintenance
Wednesdays and Sundays
When the required work does not result in any outward changes to systems or services, and where any planned offline time is less than 15 minutes duration, Co-op Support will not send an advisory notice.
Check out our Minimum Technical Suggestions for Co-op Services
2022 Support Holiday Closures
Closed on all BC Statutory Holidays:
New Year’s Day — January 1
(observed December 31 2021)
Family Day — February 21
Good Friday — April 15
Easter Monday — April 18
Victoria Day — May 23
Canada Day — July 1
BC Day — August 1
Labour Day — September 5
National Day for Truth & Reconciliation — September 30
Thanksgiving Day — October 10
Remembrance Day — November 11
Christmas Closure – December 25-31
Welcome to BC Libraries Cooperative Support
Sitka’s Evergreen Software Upgrade
BC Libraries Co-op Support is pleased to announce that we will upgrade Sitka’s Evergreen in August 2022. We expect the Evergreen server will be unavailable, from 9:00 PM PDT Saturday August 13 to 5:00 AM PDT Monday August 15, 2022.
Register for What’s New in Evergreen 3.9 now to learn about what’s changing!