Call 1-888-848-9250
Monday to Friday, 9am–4pm PT except BC statutory holidays. After hours emergency support available via phone 7 days per week.
To ensure consistently good service, we do not accept calls from numbers with blocked caller IDs.
Scheduled Systems Maintenance
Wednesdays and Sundays
9pm–4am PT
When the required work does not result in any outward changes to systems or services, and where any planned offline time is less than 15 minutes duration, Co-op Support will not send an advisory notice.
Check out our Minimum Technical Suggestions for Co-op Services
2018 Support Holiday Closures
Closed on all BC Statutory Holidays:
New Year’s Day — January 1
Family Day — February 12
Good Friday — March 30
Easter Monday — April 2
Victoria Day — May 21
Canada Day — July 2 (in lieu)
BC Day — August 6
Labour Day — September 3
Thanksgiving Day — October 8
Remembrance Day — November 12 (in lieu)
Christmas Day – December 25
Boxing Day – December 26
2019 Support Holiday Closures
New Year’s Day — January 1
Family Day — February 18
Good Friday — April 19
Easter Monday — April 22
Victoria Day — May 21
Canada Day — July 1
BC Day — August 5
Labour Day — September 2
Thanksgiving Day — October 14
Remembrance Day — November 11
Christmas Day – December 25
Boxing Day – December 26
Service Updates
Welcome to BC Libraries Cooperative Support
Revised Sitka Policy and Best Practice Manual Now Available
We have revised our policy and best practice document to more closely align with current practice at Sitka libraries. Check out the new look and new guidelines at
Sitka Policy and Best Practice
NNELS is Growing Again
NNELS has secured a grant extension from the Government of Canada’s Social Development Partnerships Program – Disability Component. Find out more at NNELS Grant Amendment
Evergreen 2017 Annual Report Available
Read all about the success of Evergreen in the 2017 annual report, sponsored with funding from BC Libraries Cooperative.
