Log in

Why can’t a new staff account log into Evergreen staff client?

November 30, 2016

Working locations must be assigned to a staff account for that account to function properly. If a working location is not assigned to a particular staff login account, staff will not be able to log in to the staff client and will be prompted to have a Working Location assigned.

Local System Administration permissions are required to assign Working Location to staff accounts, so ensure you are logged into Evergreen with a local system administrator account when creating and editing staff accounts.

To assign a working location:

  1. Access the staff account.
  2. From the Other menu select User Permission Editor.
  3. Select the checkbox(es) in front of the library/branches that you want to assign to the account.
  4. Click Save at the bottom of the page.

Sitka Snippet Video – Working Location (1:05)

This can also be done with the user’s barcode through Admin -> User Permission Editor

More information about creating and editing staff accounts can be found here.