Why won’t the patron registration and edit screens load?

November 30, 2016

Working locations must be assigned to a staff account for that account to function properly. If a working location is not assigned to a particular staff login account, the registration and edit patron screens will not display properly.

Local System Administration permissions are required to assign Working Location to staff accounts, so ensure you are logged into Evergreen with a local system administrator account when creating and editing staff accounts.

To assign a working location:

  1. Access the staff account.
  2. From the Other menu select User Permission Editor.
  3. Select the checkbox(es) in front of the library/branches that you want to assign to the account.
  4. Click Save at the bottom of the page.

Sitka Snippet Video – Working Location (1:05)

This can also be done with the user’s barcode through Admin -> User Permission Editor

More information about creating and editing staff accounts can be found here.