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Monday to Friday, 9am–4pm PT except BC statutory holidays. After hours emergency support available via phone 7 days per week.

To ensure consistently good service, we do not accept calls from numbers with blocked caller IDs.

Sitka LibPress Licensing NNELS

*redirects to nnels.ca

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    Scheduled Systems Maintenance

    Wednesdays and Sundays
    9pm–4am PT

    When the required work does not result in any outward changes to systems or services, and where any planned offline time is less than 15 minutes duration, Co-op Support will not send an advisory notice.

    Check out our Minimum Technical Suggestions for Co-op Services

    2025 Support Holiday Closures

    Closed on all BC Statutory Holidays

    New Year’s Day — January 1
    Family Day — February 17
    Good Friday — April 18
    Easter Monday — April 21
    Victoria Day — May 19
    Canada Day — July 1
    BC Day — August 4
    Labour Day — September 1
    National Day for Truth and Reconciliation – September 30
    Thanksgiving Day — October 13
    Remembrance Day — November 11
    Christmas Closure – December 25-31

    Service Updates

    Sitka’s Evergreen Annual Upgrade

    Mark your calendars; April 5-7 we will be upgrading Sitka’s Evergreen to version 3.14.  Stay tuned for information on the exciting new features that are coming.  

    We expect the Evergreen server will be unavailable, from 9:00 PM PDT Saturday April 5 to 5:00 AM PDT Monday April 7, 2025.