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  • Services
    • Sitka & Evergreen® ILS
    • Licensed Content
    • Library Website Development and Hosting
    • National Network for Equitable Library Service (NNELS)
    • Library Toolshed
    • Development & Hosting
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    • Consulting
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    • Sitka
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  • About
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    • Co-op Staff
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    • Public Library Accessibility Working Group
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Sitka’s Evergreen Support

Call 1-888-848-9250

Monday to Friday, 9am–4pm Pacific Time, except BC statutory holidays. After hours emergency support available via phone 7 days per week.

To ensure consistently good service, we do not accept calls from numbers with blocked caller IDs.

Submit a support ticket Members-only web group

The Basics

  • Getting Started with Sitka’s Evergreen
  • Sitka’s Evergreen Documentation
  • Sitka’s Acquisitions Documentation
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  • Bugs & Projects
  • Reporter Privacy Waivers

Training

  • Sign Up for Webinars
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The Sitka Consortium

  • Current Sitka Libraries
  • Library Barcode Prefixes
  • Sitka Business Function Group (SBFG)
  • Sitka’s Evergreen Policy & Best Practices Manual
  • Sitka Privacy Policy: Detailed or Simple

Annual Upgrade

  • Evergreen 3.11 Upgrade
  • Evergreen 3.11 Preview
  • Evergreen 3.11 Webinars

Reference Desk

  • Decolonizing Description
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  • Enhanced On Order Records and Shelf Ready Items
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  • InterLibrary Connect: BC ILC or SPRUCE

Additional Resources

  • Barcodes FAQ
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  • Networking for Public Libraries
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