If you, or your patrons, are unable to reach the public catalogue you have likely been blocked by our bot mitigation policies. Contact Co-op Support and include the IP address used by the blocked device. You can find the IP address by going to https://whatismyipaddress.com/ on the device. If you are using a VPN when… Read more »
The Forgot Your Password? link on the My Account login screen in the Evergreen public catalogue allows patrons to enter either their username or barcode and receive an email allowing them to reset their password. Staff may also use this link to update their Evergreen staff account passwords. More information for patrons on resetting their… Read more »
Format icons in the public and staff catalogues rely on correct coding in the Leader, 007, and 008 fields in the MARC records. Search filters also rely on this coding. Cataloguers should refer to MARC 21 Format for Bibliographic Data/Normes MARC 21 as needed to determine the correct coding. The Leader and 008 Field Grid… Read more »