Why can’t a new staff account log into Evergreen staff client?
Working locations must be assigned to a staff account for that account to function properly. If a working location is not assigned to a particular staff login account, staff will not be able to log in to the staff client and will be prompted to have a Working Location assigned.
Local System Administration permissions are required to assign Working Location to staff accounts, so ensure you are logged into Evergreen with a local system administrator account when creating and editing staff accounts.
To assign a working location:
- Access the staff account.
- From the Other menu select User Permission Editor.
- Select the checkbox(es) in front of the library/branches that you want to assign to the account.
- Click Save at the bottom of the page.
Sitka Snippet Video – Working Location (1:05)
This can also be done with the user’s barcode through Admin -> User Permission Editor
More information about creating and editing staff accounts can be found here.