On April 8, 2014, Microsoft announced it was ending Extended Support for Windows XP. This meant that beyond the final security updates released on April 8, 2014, no more security patches or support information have been provided for XP.  In January 2015, the Co-op provided members with updated minimum technical recommendations for all of its services.

Effective June 30, 2015, the BC Libraries Cooperative will no longer support Windows XP on any of its services. These services include: Sitka/Evergreen, Libpress, NNELS, Toolshed and the Co-op website (including Licensing Web). Users attempting to access any of these web-based services using XP-based web browsers will likely receive an error message.

For any other non-web based systems,if, in the course of troubleshooting a problem it is suspected that the issue is caused by the underlying operating system, that issue will not be addressed. The Co-op strongly recommends that libraries plan to upgrade workstations using Windows XP to at least the minimum technical recommendations provided in the link above.

This issue also potentially affects patrons who are still using Windows XP on their home computers to access the Sitka catalogue, NNELS or library websites operating on LibPress, so all library public service staff should be made aware of this issue. Any patron accessing the Sitka catalogue using XP and Internet Explorer will receive a message advising them to use an alternative browser after June 30, as testing has shown the Sitka catalogue will not work correctly on that system configuration.

For libraries using Libpress, the message below will be displayed to patrons accessing your library websites.

Version 2: For library patrons:

“On April 8, 2014, Microsoft announced it was ending Extended Support for Windows XP. This means that beyond the final security updates released on April 8, 2014, no more security patches or support information will be provided for XP.

Effective June 30, 2015, the following services will no longer support Windows XP: the Sitka catalogue , your library website and NNELS.”