Can My Patrons Opt Out of Email Notices?

December 13, 2016

Yes, if patrons would like to opt out of receiving welcome, courtesy , overdue, and account expiry emails they can do so through their account preferences on the OPAC, or staff can un-check the box “Receive Overdue and Courtesy Emails” in Edit screen in patron account.

How do I Check that Evergreen Sent an Email or Text to my Patron?

December 9, 2016

Emailed and texted messages are viewable on the staff client via patron or item records. To view these messages, called triggered events, for a patron, find the patron record and select Other → Triggered Events. By default, events with complete status for pre-due and overdue notices are displayed. You may need to wait a couple… Read more »