Yes, if patrons would like to opt out of receiving welcome, courtesy , overdue, and account expiry emails they can do so through their account preferences on the OPAC, or staff can un-check the box “Receive Overdue and Courtesy Emails” in Edit screen in patron account.
Emailed and texted messages are viewable on the staff client via patron or item records. To view these messages, called triggered events, for a patron, find the patron record and select Other → Triggered Events. By default, events with complete status for pre-due and overdue notices are displayed. You may need to wait a couple… Read more »