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Advisory Regarding Wifi Vulnerability (aka WPA2 KRACK or Key Reinstallation Attack)

October 20, 2017

By now you may have seen online or on other media that security researchers announced on Monday that a serious vulnerability has been found in the WPA2 encryption protocol that secures the vast majority of modern wifi communications. While this is a critical flaw, it is important to note that it needs to be actively… Read more »

Update on October 8 server outtage

October 8, 2015

At 9am PDT the Co-op experienced a full-scale outage of our servers and infrastructures. This was caused by a backup power generator at our co-location facility unexpectedly failing. While power was restored relatively quickly at that facility, the abrupt outtage did cause problems in the Co-op’s servers coming back online. The systems team managed to… Read more »

Upcoming webmail server upgrade

August 17, 2015

As part of regular maintenance the BC Libraries Cooperative will be upgrading our webmail server on Sunday August 23rd from 9:00pm to 12:00am PDT. The webmail server will be unavailable during the upgrade. There should be no changes to your login credentials, the webmail user interface, or the way in which you get your email…. Read more »

Final Announcement Regarding End of Windows XP Support

June 12, 2015

On April 8, 2014, Microsoft announced it was ending Extended Support for Windows XP. This meant that beyond the final security updates released on April 8, 2014, no more security patches or support information have been provided for XP.  In January 2015, the Co-op provided members with updated minimum technical recommendations for all of its… Read more »

May 29 Temporary Service Interruption

May 29, 2015

Due to an inadvertent problem with a network router that resulted in DNS issues, servers hosted by the Co-op (including, but not limited to Sitka, Libpress, mail and Licensing authentication sources) were temporarily unreachable today between 9:15 and 11am PDT. This issue has now been resolved, we sincerely apologize for the interruption in service. Please… Read more »

December 12, 2014 – Temporary Phone Outtage Notice

December 12, 2014

UODATE: As of Dec. 13, 2014, 9:36 EST our phone service provider has informed us “All problems with no audio on Canadian numbers are fixed now.” We apologize for any inconvenience. You can now resume calling the Co-op through the regular numbers with confidence.   As of 14:27 Pacific Standard Time, the BC Libraries Cooperative’s… Read more »

End of support for IE 6 & 7 due to recent SSL vulnerability

October 15, 2014

The BC Libraries Cooperative advises we can no longer support the use of Internet Explorer 6. There is a recently discovered security flaw in SSL v3, Security Socket Layer, on which IE 6 relies, and which is not fixable in that browser. We will disable SSL v3 on the co-op servers by end of business… Read more »

BC Libraries Cooperative Services Advisory – Maintenance Work

June 24, 2014

Please be advised that the commercial data centre where the BC Libraries Cooperative servers are located will be performing network maintenance on the following dates and times: Wednesday, June 25th 9:00 – 9:30 PM (PDT) AND Friday, July 4 10:00PM – 04:00AM (PDT) An intermittent network outage of up to 30 minutes of all BC… Read more »

New Server Details for Coop Email Users

April 22, 2014

The mail server migration and upgrade was completed last evening, Monday April 21, around midnight. Details had been previously sent about the new server settings, but in case you missed that: Webmail users should now go to http://webmail.libraries.coop and use as their username their full email address, domain and all (e.g. scott.leslie@bc.libraries.coop). Your password has… Read more »

BC Libraries Coop Website Password Reset

April 10, 2014

As a follow up to yesterday’s message concerning the Heartbleed bug, we have now patched all of the Co-op’s affected web servers and rotated the SSL keys. The last precaution is for users to change their passwords. For the Coop web site itself, please go to https://bc.libraries.coop/ and, once logged in, visit “My Dashboard –… Read more »