Whether or not a patron receives a hold notification depends on what notification option the patron or staff member chose when the hold was placed. When the Place Holds interface opens the default notification options are selected based on the Hold Notification settings in the patron’s account; however, patrons and library staff can make changes… Read more »
Bringing in extra copies of a title for a book club is one of the few circumstances where we recommend placing call number level holds on items owned by other Interlibrary Connect libraries. Never place item level holds for Interlibrary Connect holds as they will not be filled. Information on placing call number level holds… Read more »
This is normal behaviour as the holds targeter only checks for older holds once every 24 hours at roughly the hold request time. You can force Evergreen to re-check immediately by using the check in modifier Re-target Local Holds when checking in a new item or by re-targeting the hold on top of the holds… Read more »